Refund policy

30-day return window

You may request a return within 30 days after your order is delivered.

Return eligibility

• Items must be unused.
• All kit contents must be complete.

Return shipping

Customers are responsible for return postage for standard returns. TIKA covers return shipping when an item is damaged or incorrect.

Refunds

Eligible returns are refunded to the original payment method after the returned item is received and inspected.

Start a return

Contact TIKA through the store contact page before sending an item back. Include your order number and reason for return so return instructions can be provided.